Health Benefits Assistant
The primary focus of the Health Benefits Assistant is to provide direct assistance for all new enrollees applying for care and those requesting enrollment through application within the Medical Center. The incumbent is responsible for a variety of assignments and provides administrative support to veterans. The accuracy of the enrollment process is critical to the Medical Center due to eligibility requirements, which must be met prior to delivering health care services to applicants. Work schedule:
Monday thru Friday 8:
00 AM to 4:
30 PM. Compressed/Flexible Schedule:
Not Available Telework:
Not available Virtual:
This not a virtual position. Relocation/Recruitment Incentives:
Relocation expenses are not authorized for this position. To qualify for this position, applicants must meet all requirements within 30 calendar days following the closing date of this announcement. Specialized
Experience:
Applicants must have at least one (1) full year of specialized experience equivalent to the GS-04 level in Federal service. Examples of specialized experience typically include, but are not limited to:
Providing customer service to patients/veterans; performing clerical and technical work; performing routine administrative procedures; establishing and maintaining filing and reference systems; utilization of office automation software and establishing priorities and setting deadlines. To be creditable, this experience must have been equivalent to at least the GS-04 level in the Federal service. OR Education:
To substitute education for experience, applicants must have successfully completed four (4) years above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (Transcript Required). OR Combination Experience/Education:
Applicants may also combine education and experience to qualify at the GS-05 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-05. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. The employee sits comfortable to do the work assignments. At times there may be some walking, standing, bending, and carrying of light items, e.g., papers, books, files, etc. No special physical demands are required to perform the work.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monday thru Friday 8:
00 AM to 4:
30 PM. Compressed/Flexible Schedule:
Not Available Telework:
Not available Virtual:
This not a virtual position. Relocation/Recruitment Incentives:
Relocation expenses are not authorized for this position. To qualify for this position, applicants must meet all requirements within 30 calendar days following the closing date of this announcement. Specialized
Experience:
Applicants must have at least one (1) full year of specialized experience equivalent to the GS-04 level in Federal service. Examples of specialized experience typically include, but are not limited to:
Providing customer service to patients/veterans; performing clerical and technical work; performing routine administrative procedures; establishing and maintaining filing and reference systems; utilization of office automation software and establishing priorities and setting deadlines. To be creditable, this experience must have been equivalent to at least the GS-04 level in the Federal service. OR Education:
To substitute education for experience, applicants must have successfully completed four (4) years above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (Transcript Required). OR Combination Experience/Education:
Applicants may also combine education and experience to qualify at the GS-05 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-05. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. The employee sits comfortable to do the work assignments. At times there may be some walking, standing, bending, and carrying of light items, e.g., papers, books, files, etc. No special physical demands are required to perform the work.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$33,949 to $44,130 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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