Customer Relations Specialist
HFB Technologies HFB Technologies Saint George, UT Saint George, UT Full-time Full-time From $40,000 a year From $40,000 a year 1 day ago 1 day ago 1 day ago As a Customer Relations Specialist, you will manage the needs of current clients by working alongside Web Developers and Project Managers within the Customer Care Division of Client.
This position will provide several key customers with a single point of contact for escalation resolution, support key service initiatives, and support strategic project management.
In addition, you will be required to manage or create reports as needed.
RESPONSIBILITIES FOR CUSTOMER SERVICE REPRESENTATIVE:
Ability to handle a high volume of emails, outbound calls, and inbound calls to help solve escalations regarding client and general business needs Provide a great client experience by maintaining a positive, empathetic, and professional attitude toward our business partners and consumers at all times Project management execution to hit deadlines and overcome internal and external obstacles on key customer service projects Ability to perform at high levels in a fast, ever-changing work environment Ability to work with various internal systems to mine data and research issues (Familiarity with SAP is a plus) Job Type:
Full-time Pay:
From $40,000.
00 per year
Benefits:
Paid time off Experience level:
1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Saint George, UT 84770:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position will provide several key customers with a single point of contact for escalation resolution, support key service initiatives, and support strategic project management.
In addition, you will be required to manage or create reports as needed.
RESPONSIBILITIES FOR CUSTOMER SERVICE REPRESENTATIVE:
Ability to handle a high volume of emails, outbound calls, and inbound calls to help solve escalations regarding client and general business needs Provide a great client experience by maintaining a positive, empathetic, and professional attitude toward our business partners and consumers at all times Project management execution to hit deadlines and overcome internal and external obstacles on key customer service projects Ability to perform at high levels in a fast, ever-changing work environment Ability to work with various internal systems to mine data and research issues (Familiarity with SAP is a plus) Job Type:
Full-time Pay:
From $40,000.
00 per year
Benefits:
Paid time off Experience level:
1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Saint George, UT 84770:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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