Customer Success Representative
Saint George, UT Saint George, UT Seasonal Seasonal $15 an hour $15 an hour Join the team at Wilson Electronics and be a part of our mission to connect everyone, everywhere! As the industry leader in cellular repeater technology, we're bringing 5G technology to businesses and consumers in their homes, workplaces, and beyond.
But we're not just committed to developing innovative products - we're also dedicated to developing great people.
That's why we've been recognized as a Best Companies to Work For five times by Utah Business Magazine.
Our strong work culture drives high employee satisfaction, and we're looking for individuals who are passionate about using our company values to grow, take ownership, and make a positive impact on our customers.
Join us and let's have fun on the job while driving innovation and success! Why you should join our team as a Customer Success Representative:
Looking for a customer service role with work-from-home flexibility? Look no further! We're seeking a skilled and personable Customer Success Representative to help us resolve customer issues regarding the sale, installation, and troubleshooting of our cellular communication booster products.
As a seasonal position for up to 6 months with the potential to become permanent, this is a great opportunity to get your foot in the door at our growing company.
Plus, we'll provide you with all the necessary training to succeed on the job - including training in our St.
George office before transitioning to work from home.
In this role, you'll have the chance to showcase your communication skills, knowledge of mobile communications devices and electronics, and your ability to solve problems in a timely manner.
And with a competitive rate of $15/hour plus a quarterly bonus, it's a great way to earn money while developing valuable skills.
If you're a self-motivated individual with excellent verbal and written communication skills, we want to hear from you! The schedule for this position is:
Monday through Saturday, 8 am to 5 pm MST with Thursdays off Must be willing to work 2 of these holidays a year:
President's Day, Good Friday, Memorial Day or Black Friday Must be available to train in our St.
George office for a minimum of 2 weeks As a seasonal position, this position is not eligible for benefits.
Areas of responsibility of a Customer Success Representative include:
Demonstrating knowledge in mobile communications devices and/or electronics:
As a Customer Success Representative, you'll be the expert on our products.
This means staying up-to-date on the latest product features, capabilities, and troubleshooting techniques.
Addressing and solving customer-related issues:
Customer satisfaction is our top priority, so you'll need to be able to respond to customer inquiries, concerns, and complaints in a professional and timely manner.
You'll work closely with customers to understand their needs and concerns, and then provide solutions that meet their expectations.
Completing all work duties within an expected time frame:
Time management and organization are key to success in this role.
You'll need to prioritize tasks, manage your workload effectively, and ensure that all work duties are completed within the expected time frame.
Being patient, courteous, and friendly at all times:
Customer success is all about building positive relationships with customers.
Your ability to remain calm, professional, and empathetic will be essential in building customer loyalty.
You'll need to approach every customer interaction with a can-do attitude and a willingness to go above and beyond to meet their needs.
Performing other tasks as assigned:
As a member of our team, you'll be expected to be flexible and willing to take on additional tasks as assigned.
This may include working on special projects, assisting with administrative tasks, or providing support to other team members as needed.
Your ability to adapt to changing priorities and take on new challenges will be key to your success in this role.
This job may be a great fit for you if you:
Possess excellent communication skills, both verbal and written, and can communicate with customers effectively and professionally.
Are a quick learner and demonstrate a strong willingness to acquire knowledge on our products and services to effectively resolve customer issues and provide accurate information.
Are self-motivated, organized, and have the ability to work independently while also being a team player.
Have previous customer service experience, preferably in a technical support or call center environment, and are comfortable with handling customer inquiries and providing solutions in a timely manner.
Being bilingual in Spanish is a plus and can help us better serve our diverse customer base.
Possess strong computer skills, including proficiency in Microsoft Office tools such as Excel, Word, and Outlook.
Live within 50 miles of St.
George Utah and are available to come onsite for training and company meetings.
Have reliable internet speed of 25MB download in order to be eligible to work from home.
Click here for more information about the culture at Wilson Electronics.
Apply today! This posting will close when filled.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
But we're not just committed to developing innovative products - we're also dedicated to developing great people.
That's why we've been recognized as a Best Companies to Work For five times by Utah Business Magazine.
Our strong work culture drives high employee satisfaction, and we're looking for individuals who are passionate about using our company values to grow, take ownership, and make a positive impact on our customers.
Join us and let's have fun on the job while driving innovation and success! Why you should join our team as a Customer Success Representative:
Looking for a customer service role with work-from-home flexibility? Look no further! We're seeking a skilled and personable Customer Success Representative to help us resolve customer issues regarding the sale, installation, and troubleshooting of our cellular communication booster products.
As a seasonal position for up to 6 months with the potential to become permanent, this is a great opportunity to get your foot in the door at our growing company.
Plus, we'll provide you with all the necessary training to succeed on the job - including training in our St.
George office before transitioning to work from home.
In this role, you'll have the chance to showcase your communication skills, knowledge of mobile communications devices and electronics, and your ability to solve problems in a timely manner.
And with a competitive rate of $15/hour plus a quarterly bonus, it's a great way to earn money while developing valuable skills.
If you're a self-motivated individual with excellent verbal and written communication skills, we want to hear from you! The schedule for this position is:
Monday through Saturday, 8 am to 5 pm MST with Thursdays off Must be willing to work 2 of these holidays a year:
President's Day, Good Friday, Memorial Day or Black Friday Must be available to train in our St.
George office for a minimum of 2 weeks As a seasonal position, this position is not eligible for benefits.
Areas of responsibility of a Customer Success Representative include:
Demonstrating knowledge in mobile communications devices and/or electronics:
As a Customer Success Representative, you'll be the expert on our products.
This means staying up-to-date on the latest product features, capabilities, and troubleshooting techniques.
Addressing and solving customer-related issues:
Customer satisfaction is our top priority, so you'll need to be able to respond to customer inquiries, concerns, and complaints in a professional and timely manner.
You'll work closely with customers to understand their needs and concerns, and then provide solutions that meet their expectations.
Completing all work duties within an expected time frame:
Time management and organization are key to success in this role.
You'll need to prioritize tasks, manage your workload effectively, and ensure that all work duties are completed within the expected time frame.
Being patient, courteous, and friendly at all times:
Customer success is all about building positive relationships with customers.
Your ability to remain calm, professional, and empathetic will be essential in building customer loyalty.
You'll need to approach every customer interaction with a can-do attitude and a willingness to go above and beyond to meet their needs.
Performing other tasks as assigned:
As a member of our team, you'll be expected to be flexible and willing to take on additional tasks as assigned.
This may include working on special projects, assisting with administrative tasks, or providing support to other team members as needed.
Your ability to adapt to changing priorities and take on new challenges will be key to your success in this role.
This job may be a great fit for you if you:
Possess excellent communication skills, both verbal and written, and can communicate with customers effectively and professionally.
Are a quick learner and demonstrate a strong willingness to acquire knowledge on our products and services to effectively resolve customer issues and provide accurate information.
Are self-motivated, organized, and have the ability to work independently while also being a team player.
Have previous customer service experience, preferably in a technical support or call center environment, and are comfortable with handling customer inquiries and providing solutions in a timely manner.
Being bilingual in Spanish is a plus and can help us better serve our diverse customer base.
Possess strong computer skills, including proficiency in Microsoft Office tools such as Excel, Word, and Outlook.
Live within 50 miles of St.
George Utah and are available to come onsite for training and company meetings.
Have reliable internet speed of 25MB download in order to be eligible to work from home.
Click here for more information about the culture at Wilson Electronics.
Apply today! This posting will close when filled.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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