Customer Retention Specialist
Saint George, UT Saint George, UT Full-time Full-time $17 - $19 an hour $17 - $19 an hour 19 hours ago 19 hours ago 19 hours ago EnviroGuard is a family-owned and operated Pest Control company.
We started in 2015 with a vision to create a great experience for each and every one of our customers, as we keep their homes 'pest-free'.
We came into the business because we have a passion for helping others, and we had our eyes set on creating a lifestyle for ourselves where we could work hard and play hard(er).
We want that same lifestyle for each one of our employees.
We're looking for individuals who are hungry for personal growth.
EnviroGuard is young and growing quickly.
We're big on creating an atmosphere and culture where you can grow as an individual while surrounded by people who want to see you succeed, not just at your job, but in life.
Job Overview and Responsibilities Professional phone personality.
You'll be spending a lot of your day on the phone, answering questions, and working with customers.
Handling customer cancellations.
Running reports on cancellations.
High-level customer service skills Email and Text correspondence with customers addressing cancellation concerns Following company policy Qualifications Plays well with others Ready to work hard and learn Assertive and able to follow through Able to flow in an autonomous environment Enthusiastic and likable! Able to hold a conversation Problem solver/solution giver Handle high stress scenarios Requirements Time for some 'real talk'.
Let's be honest, not everyone likes people.
We're building a culture around great customer service.
Sooo, we want people who like people.
One, life is too short.
Two, if you like people, you'll definitely like our customers, and they'll probably like you back.
Win-Win-Win! You'll be taking payment information from customers.
So, we do a background check Minimum Qualifications High school education or equivalent Benefits We're fair.
Salary will be based on your position, experience, and hustle Holidays with the family The Scoop We are hiring Full-time positions.
We can discuss our shift options during the interview.
We are hiring for Monday-Friday.
Pay:
$17 - $19 an hour, plus bonuses based off of job performance.
Your pay will be structured as an hourly plus bonuses rate.
Job Type:
Full-time Pay:
$17.
00 - $19.
00 per hour
Benefits:
Flexible schedule Paid time off Experience level:
1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
Customer service:
1 year (Required) Language:
Spanish (Preferred) Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
We started in 2015 with a vision to create a great experience for each and every one of our customers, as we keep their homes 'pest-free'.
We came into the business because we have a passion for helping others, and we had our eyes set on creating a lifestyle for ourselves where we could work hard and play hard(er).
We want that same lifestyle for each one of our employees.
We're looking for individuals who are hungry for personal growth.
EnviroGuard is young and growing quickly.
We're big on creating an atmosphere and culture where you can grow as an individual while surrounded by people who want to see you succeed, not just at your job, but in life.
Job Overview and Responsibilities Professional phone personality.
You'll be spending a lot of your day on the phone, answering questions, and working with customers.
Handling customer cancellations.
Running reports on cancellations.
High-level customer service skills Email and Text correspondence with customers addressing cancellation concerns Following company policy Qualifications Plays well with others Ready to work hard and learn Assertive and able to follow through Able to flow in an autonomous environment Enthusiastic and likable! Able to hold a conversation Problem solver/solution giver Handle high stress scenarios Requirements Time for some 'real talk'.
Let's be honest, not everyone likes people.
We're building a culture around great customer service.
Sooo, we want people who like people.
One, life is too short.
Two, if you like people, you'll definitely like our customers, and they'll probably like you back.
Win-Win-Win! You'll be taking payment information from customers.
So, we do a background check Minimum Qualifications High school education or equivalent Benefits We're fair.
Salary will be based on your position, experience, and hustle Holidays with the family The Scoop We are hiring Full-time positions.
We can discuss our shift options during the interview.
We are hiring for Monday-Friday.
Pay:
$17 - $19 an hour, plus bonuses based off of job performance.
Your pay will be structured as an hourly plus bonuses rate.
Job Type:
Full-time Pay:
$17.
00 - $19.
00 per hour
Benefits:
Flexible schedule Paid time off Experience level:
1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
Customer service:
1 year (Required) Language:
Spanish (Preferred) Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
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